24 Hr Emergency Call Out: 01217 734 703

Email

coolwest_tan@hotmail.com

Phone

0808 141 1492

Mobile

07956 872 193

FAQs

If you have a question, then take a look at our FAQs below. If your question isn’t answered, please don’t hesitate to contact us for further information about our commercial and domestic refrigeration services.

Yes. Our team have extensive experience in a wide range of commercial and domestic refrigeration systems, so call us if you need help.

Our engineers always carry a large selection of spare parts and electronic components and we aim to complete the repair on-site, on the very same day. However, in some circumstances where a specialist part needs to be ordered, we will aim to complete the repair within 48hrs.

All call out fees are waivered when agreeing to complete the work. If you decide not to proceed with the job, then a call out fee will be charged.

Yes, our team are F-Gas registered. All work is carried out to be legally compliant with REFCOM regulations and guidance.

If required, we can install new equipment but we do not supply it. We can offer expert guidance on the correct equipment for your needs and can point you in the direction of the best suppliers in the area.

Yes. All parts are covered by manufacturers’ warranties.

We provide refrigeration repairs and servicing across the whole of the Midlands. Areas include:

  • Birmingham
  • Solihull
  • Northfield
  • Tamworth
  • Sutton Coldfield
  • Redditch
  • Wolverhampton
  • Walsall
  • West Bromwich
  • Tipton
  • Henley-in-Arden
  • And all the surrounding areas

We provide an emergency call out service and aim to be with you within just 2 hours.

Regular servicing will protect your equipment from breakdowns, keep it energy efficient and increase its service life.

The manufacturer’s servicing schedule will specify how often you need to arrange to service your refrigeration equipment.

This depends on the equipment, however, if your system holds more than 30 kilograms of refrigerant gas then it is a legal requirement to commission an annual gas leak check to ensure compliance with F-Gas regulations.

Yes. We are qualified to service all types of freezing and refrigeration equipment. Our team follow the manufacturer’s servicing schedule closely to ensure any remaining warranty is protected.

Got a Question? Call Us for Expert Advice on Refrigeration Systems

Need advice or help with your equipment? Then call the team now for expert guidance on refrigeration equipment servicing and repairs.

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